Hack the Hood Case Manager Job Description
Location: Headquartered in OAKLAND, CA
Job Category: Full Time, non-exempt Employee
Reports To: Oakland Program Director
Compensation commensurate with experience

Hack the Hood was launched just five years ago to build a tech sector that works for everyone. We support under-resourced youth of color in communities around the state and the country to build 21st century careers in technology and social media. We turn the digital economy from threat to opportunity by joining our youth with the 58% of small businesses that don’t have a website. As one of the first organizations in this field, our programs aim to ensure that tech is making the world better for all the communities it intersects.

We are seeking a Case Manager who will evolve and strengthen our baseline wrap-around services. As Case Manager, you will interface with our programs team to better engage participants of our six to nine week boot camps and year-round membership programs. You will be central in providing case management support to under-resourced youth of color enrolled in our programs.  As Case Manager, you will assess, problem solve, coach, provide support and referrals for youth experiencing barriers to education, which have included: housing, transportation, wardrobe, income supports/benefits, child-care, health/mental health services, etc. As care-provider for our participants, you will be a critical part of developing strong referral relationships with service providers across Oakland and Alameda County.

Work at Hack the Hood is strongly collaborative. We achieve amazing things not just through hard work, but through the value we place on our relationships with the young people we serve, with each other, our community, and the businesses, small and large, that we partner with. Come join us!

RESPONSIBILITIES:

• Lead the iteration of a new model that is better aligned with our core Community Cultural Wealth framework.
• Meet individually with youth to assess their particular needs, develop a service plan, and support youth as they take steps towards their goals.
• Provide links, referrals, and application assistance to social services and other supports that create the health and stability that enable positive education outcomes.

• Establish and grow relationships with community partners to provide these services.
• Maintain accurate and up-to-date records for each case, to support comprehensive reporting and documentation. This includes (but is not limited to): attendance, case notes, and grant reporting
• Interact with youth as a resource and coach
• Serve as a resource to staff in the areas of trauma-informed services and practices
• Collaborate with staff on various projects related to refining and expanding reach of mental health services to our participants

QUALIFICATIONS

• Degree in social work, LCSW preferred.
• Experience in a social services or workforce setting providing case management
• Knowledge and experience working with youth in under-resourced communities of color

• Experience building and maintaining relationships and partnerships with community organizations
• Experience with public speaking and training/workshop facilitation.
• Excellent management skills, attention to detail, and ability to multi-task.
• Ability to thrive and provide leadership in cross-cultural and cross-age contexts
• Proficient in Microsoft Office, Salesforce, Google Suite
• Alignment with Hack the Hood's mission and values
• Strong personal integrity, maturity, credibility
• Ability to give and receive constructive feedback

Desirable

• Bilingual (Spanish, Vietnamese, or Mandarin/Cantonese)
• Knowledge of and experience with HTH programs

This is a wonderful opportunity to be part of a committed team doing important, innovative regional work. The position offers growth opportunities, great community engagement and tangible measurements of outcomes and impact. Candidate consideration will begin the 11th of December 2018.​

JOB TYPE
Part Time

SALARY
Minimum: $20.00 
​Maximum: $25.00 
Details: 20 - 25 hours per week

DESCRIPTION
The Assistant Producer will work with the Associate Producer, Hack the Hood (HTH) staff and a team of consultants to produce, prototype and test an online video "mentor matrix" library that can be used in the context of relationship-based career coaching to enhance youth knowledge about tech careers and confidence in pursuing them. This career exploration tool will lift up the successes of professionals of color for youth to see. This is a new way to engage industry in the training and mentoring of a more inclusive future workforce. The video library will be part of a larger toolkit, that includes an online curriculum, research report and white paper. The finalized toolkit will be published online and shared with the wider field of workforce development agencies, community based organizations and tech companies.

The role will include participating in a user centered design training with the wider team to co-create a design plan for the project. The Assistant Producer will be involved in all phases of the project from pre-production through post production and marketing and distribution.

Goals for the first 90 days:

• Set up and Participate in  first User Centered Design Training
• Co-Create shoot schedule with Associate Producer
• Vet talent and support storyboard creation as needed
• Manage timeline for project
• Provide weekly updates to the Chief Innovation Officer and flag when any part of the timeline is getting off track.
• Develop design and presentation ideas based on design research and youth inputs
• Develop 7 -10 questions to be asked of youth participants during different stages of focus groups, using what was learned during the user centered design training.  
• Support the facilitation of 4 focus groups during project.  

Major Responsibilities:

• Write coverage on scripts
• Create prospect list with advisors, teach and research prospects
• Draft letters to potential participants
• Make phone calls to coordinate video shoots, participants, staff, etc
• Interview potential talent for project fit
• Assist with duties on and off set such as coordinating meetings, shoot logistics and follow up calls
• Collection weekly progress updates from Videographer & Producer to present to Chief Innovation Officer
• Escalate matters to Chief Innovation Officer if the timeline is off track or deliverables for the project are not being met, or if there are any other barriers to meeting project deadlines.
• Attend weekly, monthly and quarterly project meetings
• Other duties as assigned
  ​
  

Qualifications

• One year of experience in digital storytelling and or video production
• Knowledge of production techniques and editing practice
• Ability to think creatively and “outside the box”
• Can work independently and as part of a team
• Self-motivation and adaptability
• Ability to prioritise workload efficiently and manage multiple projects
• Can work effectively under pressure, react quickly and meet tight deadlines
• Good writing and communication skills
• Alignment with Hack the Hood's mission and values
• Strong personal integrity, maturity, credibility
• Patience
• Experience working within communities of color and youth
• Ability to give and receive constructive feedback

BENEFITS
None

PROFESSIONAL LEVEL
Entry level

MINIMUM EDUCATION REQUIRED
No requirement

HOW TO APPLY
Interested candidates should send a cover letter, resume, portfolio link (optional) and references to zakiya@hackthehood.org with Jobs: Assistant Producer in the subject line.

JOB TYPE
Part Time Contract

SALARY
Minimum: $10,000.00 
Maximum: $10,000.00 
​
DESCRIPTION:
The Videographer will work with the Associate Producer/Project Manager, Chief Innovation Officer and a team of consultants to shoot, edit and create an online video "mentor matrix" library that can be used in the context of relationship-based career coaching to enhance youth knowledge about tech careers and confidence in pursuing them. This career exploration tool will lift up the successes of professionals of color for youth to see. This is a new way to engage industry in the training and mentoring of a more inclusive future workforce. The video library will be part of a larger toolkit, that includes an online curriculum, research report and white paper. The finalized toolkit will be published online and shared with the wider field of workforce development agencies, community based organizations and tech companies.

The role will include participating in a user centered design training with the wider team to co-create a design plan for the project.  The videographer will shoot footage and assist in editing. The videographer will accomplish the bulk of the technical tasks related to production and post-production. They will transport, set up, and operate equipment; and assist with staging, set preparation and dressing. The videographer will work closely with the creative director to execute the concept through to completion. The successful candidate will have experience producing/publishing video content, creating media, digital storytelling and creating online content that challenges the dominant narrative of communities of color in the media. Successful candidates will have a zest for using tech as a tool for social change, social media, Google Docs and other tools.

Scope of Work:
1. Video Pre-Production:

• Work with wider team to design project and propose ideas and topics for video
• Participate in content production meetings
• Assist in the content development and message strategy
• Utilize video script writing fundamentals
• Set and maintain a production schedule prior to shoot
  
  

2. Field Video Production:

• Records material for content using professional video cameras and still cameras
• Follows production schedule collaborating with clients for revisions as needed
• Sets up shoot including lighting, sound and other technical details
• Collects b-roll footage of as well as interviews
  
  

3. Video Post Production Skills:

• Create 7 - 10, 10 minute shorts from concept to post production
• Performs non-linear editing using Final Cut or Adobe Premiere software
• Designs after effects as needed including motion graphics, layout, and animation (optional)
• Prepare video for multimedia formats including web, and other digital distribution medium
• Ensure that all videos meet the needs of a varying audience of ability through the use of captioning and other forms as needed
• Encode and archive online videos
  
  

REQUIREMENTS

• Experience with advanced multimedia storytelling techniques on multiple platforms  
• Exceptional core video-journalism skills, including a high command of video, sound, camera, lights, computers and software used to produce visual and audio journalism is required.
• Knowledge of social media and how to engage audiences on digital platforms in the public space is essential to this role.  
• The Videographer must demonstrate a high command of video techniques through sophisticated craftsmanship.  
• Competency in videography principles from scripting through final editing and show proficiency with branding guidelines using video motion software such as Motion, and or After Effects, Premiere and Final Cut Pro in an Apple Mac environment.  
• Excellent technical knowledge of non-broadcast video equipment  Apple Mac editing environment knowledge and experience
• A full knowledge of digital production processes
• An in-depth understanding of both technical and creative processes
• A pro-active approach to new creative opportunities
• Significant industry experience
• Impressive communication skills and an enthusiastic approach to liaising with clients
• Demonstrated ability to balance multiple priorities in a changing environment
• Demonstrated ability to problem-solve
• Ability to work well in a team environment
• Good communication and presentation skills
• Alignment with Hack the Hood's mission and values
• Strong personal integrity, maturity, credibility
• Patience

​Hack the Hood also seeks a Producer - if you are interested in both roles, please state that in your proposal.

Work will be in Oakland, with some on-location shooting around the Bay area.

Physical Characteristics:  
This position requires sitting for long periods of time, as well as some bending and stooping when filming and working with files. This position does have some limited lifting involved but not more than 20 pounds at a time. Quite a bit of finger/hand dexterity is involved in regards to operating cameras, typing and/or filing.

BENEFITS
None

PROFESSIONAL LEVEL
None specified

MINIMUM EDUCATION REQUIRED
No requirement
​
HOW TO APPLY
Interested candidates should send a cover letter, resume, portfolio link and references to zakiya@hackthehood.org with "Contract: Videographer" in the subject line